Internal Audit and Control Department

Department responsible for:

It performs specialized audit and control activities in the area of financial control, focusing on the management of financial resources, assets, property rights, and other property values of the city.

It audits organizations established by the city and legal entities and individuals who are provided with financial resources from the city budget based on decisions of city authorities, and subsequently verifies the correctness, effectiveness, and efficiency of the use of these funds.

It evaluates and reviews the adequacy and effectiveness of the financial control system in city districts and, through internal audits, examines selected operations and processes at the Ostrava City Hall and the Municipal Police.

It provides consultancy services in the area of risk management for departments of the City Hall and the Municipal Police. It evaluates and reviews the effectiveness of operations and processes within the risk management system, in particular operational, financial, personnel, legal, and corruption risks. It conducts comprehensive analyses of identified risks and prepares an annual final report on risk analysis and management for the given year.

It maintains a central register of complaints and petitions addressed to the Ostrava City Hall and city authorities.

On behalf of the Ostrava City Hall, it prepares and publishes:

• the plan for inspections of delegated powers exercised by city districts for the relevant period
• information on inspection results pursuant to Section 26 of Act No. 255/2012 Coll., on Control (Control Code), as amended

Sections 

Complaints Agenda

The operation of this agenda is governed by the Organizational Rules of the Ostrava City Hall and the Rules for the acceptance and handling of petitions and complaints, which were approved by the City Council in accordance with the Act on Municipalities.

A submission may be made by a citizen in written or oral form.

Written form is considered to include delivery via the Czech Post, via email (email addresses: stiznosti@ostrava.cz, posta@ostrava.cz), or by hand delivery to the City Hall registry office (office no. 104).

Oral submissions may be made at the relevant departments of the City Hall, or at the Department of Internal Audit and Control.

All submitted citizen complaints and petitions addressed to city authorities and falling within the competence of the Ostrava City Hall are centrally registered by the Department of Internal Audit and Control. This department also conducts in-person meetings with citizens who come to submit a complaint and prepares a Record of Oral Complaint Submission, which is subsequently forwarded to the relevant departments of the City Hall for resolution.

Contact staff of the Complaints Agenda

Alexandra Kyjanica       
office n. 281    
599442242     
stiznosti@ostrava.cz 

Office hours

Contacts:

Mgr. Jana Chorobinská, MPA

Head of the Internal Audit and Control Department

jana.chorobinska@ostrava.cz

Alexandra Kyjanica

assistant, auditor

alexandra.kyjanica@ostrava.cz